Payment, shipping and delivery
Payment
- What payment options are available? The payment method corresponds to the agreement with your internal sales representative. New customers pay "by invoice" until other agreements have been made.
- What are the options for sending invoices? By default, we will send your invoice by postal service. Alternatively, you can have your invoice sent to you by e-mail as a PDF file or via an electronic EDI connection. For that purpose, please contact your responsible office sales representative.
Return, Complaint and Repair
- How can I return/complain/repair/calibrate articles?
Please contact your responsible office representative, who will take all necessary steps.