Please coordinate your return request in advance with an EMUGE-FRANKEN sales representative.
Please only return faultless original goods in their original packaging to us.
A return can only be made for products that correspond to the current technical status and are in a saleable condition
Please pack the goods properly and securely in a sturdy and safe outer carton.
Return shipments of EMUGE products should be sent "free domicile" to:

EMUGE-Werk Richard Glimpel GmbH & Co. KG

FRANKEN GmbH & Co. KG

Reconciled and proper returns will then be credited to you minus a handling fee (handling, inspection and restocking) of 15%.