Privacy

Information on the collection of personal data

  • In the following we inform about the collection of personal data when using our website. Personal data is all data that can be related to you personally, e.g. name, address, e-mail addresses, user names, user behaviour.
     
  • EMUGE-Werk Richard Glimpel GmbH & Co. KG, Nürnberger Straße 96-100, 91207 Lauf, Germany (see our imprint) is responsible in accordance with Art. 4 Para. 7 of the EU General Data Protection Regulation (GDPR). You can contact our data protection officer at our postal address with the addition "data protection officer" or by e-mail via:

    dataprotection@emuge.de
     
  • When you contact us by e-mail or via a contact form, the data you provide (your e-mail address, your name and your telephone number, if applicable) will be stored by us to answer your questions. We delete the data arising after storage is no longer required or restrict processing if there are any legal storage obligations.
     
  • If we use contracted service providers for individual functions of our offer or use your data for advertising purposes, we will inform you in detail about the respective processes below. In this context, we will also mention the defined criteria of storage duration.

Your rights

  • You have the following rights in relation to the personal data concerning you:
    • Right to information,
    • Right to correction or deletion,
    • Right to restriction of processing,
    • Right of opposition to the processing,
    • Right to data transferability.
       
  • You also have the right to complain to a data protection supervisory authority about our processing of your personal data.

Collection of personal data when visiting our website

  • When using the website for informational purposes only, i.e. if you do not register or otherwise provide us with information, we only collect the personal data that your browser sends to our server. If you wish to view our website, we collect the following data, which is technically necessary for us to display our website and to ensure the stability and security (legal basis is Art. 6 para. 1 S. 1 lit. f GDPR):
    • IP-Address
    • Date and time of the request
    • Time zone difference to Greenwich Mean Time (GMT)
    • Content of the request (specific page)
    • Access status/HTTP status code
    • Amount of data transmitted in each case
    • Website from which the request comes
    • Browser
    • Operating system and its interface
    • Language and version of the browser software.
       
  • In addition to the aforementioned data, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive in accordance with the browser you are using and through which certain information flows to the site that sets the cookie (here by us). Cookies cannot execute programs or transfer viruses to your computer. They serve to make the Internet offer as a whole more user-friendly and effective.
     
  • Use of cookies:
    1. (a) This website uses the following types of cookies, the scope and operation of which are explained below:
      • Transient cookies (in addition (b)),
      • Persistent cookies (in addition (c)).
    2. (b) Transient cookies are automatically deleted when you close the browser. This includes in particular the session cookies. These store a so-called session ID, with which various requests from your browser can be assigned to the common session. This allows your computer to be recognised when you return to our website. The session cookies are deleted when you log out or close the browser.
    3. (c) Persistent cookies are automatically deleted after a predetermined period of time, which may vary depending on the cookie. You can delete the cookies in the security settings of your browser at any time.
    4. (d) You can configure your browser settings as you wish and, for example, prevent the acceptance of third-party cookies or all cookies. Please note that you may not be able to use all functions of this website.

Further functions and offers of our website

  • In addition to the purely informative use of our website, we offer various services which you can use if you are interested. Dazu müssen Sie in der Regel weitere personenbezogene Daten angeben, die wir zur Erbringung der jeweiligen Leistung nutzen und für die die zuvor genannten Grundsätze zur Datenverarbeitung gelten.
     
  • We sometimes use external service providers to process your data. These have been carefully selected and commissioned by us, are bound by our instructions and are regularly checked.
     
  • Furthermore, we may pass on your personal data to third parties if we offer participation in promotions, the conclusion of contracts or similar services together with partners. You will receive more detailed information on this when you provide your personal data or in the description of the offer below.
     
  • If our service providers or partners are based in a country outside the European Economic Area (EEA), we will inform you about the consequences of this circumstance in the description of the offer.
     
  • If we use your data for advertising purposes, we will store your data for as long as you wish to receive communications on the respective advertising topics or as long as we wish to remain in contact with you.

Use of our webshop and download portal

  • If you would like to order in our web shop, it is necessary for the conclusion of the contract that you provide your personal data, which we need to process your order. Mandatory information necessary for the processing of contracts is marked separately, further information is voluntary. We process the data provided by you to process your order. We can pass on your payment data to our house bank for this purpose. The legal basis for this is Art. 6. Para 1 S1 GDPR You can voluntarily create a customer account, which can save your data for further purchases at a later date. You also have the opportunity to register for our download portal.
    When you create an account, the data you provide is stored revocably.
     
  • You have the possibility as a registered user to cancel the registration at any time, please contact us with your request at info@emuge.de
     
  • The data are deleted as soon as they are no longer necessary for the purpose for which they were collected. Due to commercial and tax law requirements, we are obliged to store your order data even after conclusion of the contract until expiry of the statutory retention periods or possible contractual warranty and guarantee rights.

Information on news and events

  • You can subscribe to our newsletter, with which we inform you about our news and events, provided you agree to that.
     
  • For the registration to our newsletter we use the so-called double-opt-in procedure. This means that we will send you an e-mail to the e-mail address you provided, with an activation link for your account and newsletter after your registration. In addition, we store your IP address and the time of registration and confirmation. The purpose of the procedure is to be able to prove your registration and, if necessary, to clarify a possible misuse of your personal data. 
     
  • After your confirmation we will save your e-mail address for the purpose of sending you the newsletter. Legal basis is Art. 6 sect. 1 S. 1 lit. a GDPR.
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  • You can revoke your consent to receive the newsletter at any time and cancel the newsletter. You can declare your revocation by clicking on the link provided in every newsletter e-mail, or by sending a message to the contact details given in the imprint.

E-mail and contact form

You can contact us via the provided e-mail address or our contact form. In this case the data transmitted with your enquiry will be saved. We process the information provided by you exclusively to process your request. The data are deleted as soon as they are no longer necessary for the purpose for which they were collected.

Information on shared responsibility

The companies of the EMUGE Group work closely together in the operation of the website and the web shop. This also applies to the processing of your personal data. Details of joint responsibility can be found here hier.

Objection or revocation against the processing of your data

  • If you have given your consent to process your data, you can revoke it at any time. Such a revocation affects the lawfulness of the processing of your personal data after the revocation is received.
     
  • Insofar as we base the processing of your personal data on the weighing of interests, you can object to the processing. This is the case if the processing is in particular not necessary for the fulfilment of a contract with you, which is shown by us in the following description of the functions. If you do so, please explain the reasons why we should not process your personal data as we have done. In the event of your objection, we will examine the situation and either stop or adapt the data processing or show you our compelling reasons worthy of protection on the basis of which we will continue the processing.

Integration of GEO IP2 Precision Country Service

A web service uses the IP address to determine the location of the site visitor. The following data are determined:
  • Continent
  • Country registered by the Internet Service Provider or by the responsible organisation
  • Whether the country is an EU Member State
  • The network assigned to the record in CIDR notation.
     
We use this information to determine the country and language setting when you visit our website. Under no circumstances can a conclusion be drawn from the data thus obtained as to the specific location of a user. The legal basis for processing is Art. 6 (1) para 1 GDPR.
 

Use of Google Analytics

  • On our website, we use Google Analytics, on the basis of your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, a service of
    Google Ireland Limited,​​​​​
    Gordon House,
    Barrow Street,
    Dublin 4,
    Irland ("Google”). Google Analytics is a web analysis service of Google Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, your IP address will first be truncated by Google within member states of the European Union or in other states which are party to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transferred to a Google server in the USA and shortened there. Google will use this information for the purpose of evaluating your use of the website on behalf of the operator of this website, compiling reports on website activity and providing other services relating to website activity and internet usage.
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  • The IP address transmitted by your browser as part of Google Analytics is not merged with other data from Google.
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  • The data sent by us and linked to cookies are automatically deleted after 14 months. Data whose retention period has been reached, will automatically be deleted once a month.
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  • You can prevent the storage of cookies by adjusting your browser software accordingly; However, we point out that in this case you may not be able to use all functions of this website to its full extent. You can also prevent the data generated by the cookie and related to your use of the website (including your IP address) from being sent to Google, and the processing of this data by Google, by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de. Or by not giving your consent to the setting of the cookie.
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  • This website uses Google Analytics with the extension "anonymizeIp". As a result, IP addresses are further processed in a shortened form (a personal reference can thus be excluded). If the data collected about you contains a personal reference, it will immediately be excluded and the personal data deleted.
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  • We use Google Analytics to analyse and regularly improve the use of our website. We can use the statistics obtained to improve our offer and make it more interesting for you as a user.
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  • You can revoke your consent at any time with effect for the future. Simply click on our content banner and change the settings accordingly. Please note that the change in the content banner settings must be made individually for each end device.
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  • We also inform you that your data may be processed outside the territory of the European Union. Compliance with the level of data protection according to the EU-GDPR is guaranteed by the conclusion of so-called standard contractual clauses (SCC).
  • Third party information:
    Google Dublin, Google Ireland Ltd.,
    Gordon House,
    Barrow Street,
    Dublin 4,
    Ireland,
    ​​​​​​​​​​​​​​​​​​​​​Fax: +353 (1) 436 1001.
    You can read the terms of use at: http://www.google.com/analytics/terms/de.html . Detailed information on data protection in connection with the use of
    Google Analytics can be found on the Google website („Google Privacy Policy“): http://www.google.de/intl/de/policies/privacy.
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  • This website also uses Google Analytics for a cross-device analysis of visitor flows, which is performed using a user ID. You can deactivate the cross-device analysis of your usage in your customer account under "My data", "personal data".

Use of Google Tag Manager

  • This site uses the Google Tag Manager. The Google Tag Manager is a solution that allows marketers to manage website tags through a user interface. The Tag Manager tool itself (which implements the tags) is a cookie-less domain and does not collect personal information. The tool triggers other tags, which in turn may collect data. Google Tag Manager does not access this data. If a deactivation was made at the domain or cookie level, it will persist for all tracking tags implemented with Google Tag Manager.
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  • User guidelines

    Tagmanager Policy

Use of Google Ads Remarketing

  • We use the offer of Google Ads Remarketing, on the basis of your consent in accordance with Art. 6 Paragraph 1 S.1 lit. a DS-GVO, to draw attention to our attractive offers by means of advertising material (so-called Google Adwords) on external websites. We can determine how successful the individual advertising measures are related to the data from the advertising campaigns. We pursue the interest to show you advertising that is of interest to you, to make our website more interesting for you and to achieve a fair calculation of advertising costs.
     
  • These advertising media are delivered by Google via so-called "ad servers". We use ad server cookies for this purpose, through which certain parameters can be measured to measure success, such as the display of ads or clicks by users. If you access our website via a Google display, Google Adwords will store a cookie on your PC. These cookies usually expire after 30 days and are not intended to identify you personally. The unique cookie ID, number of ad impressions per placement (frequency), last impression (relevant for post-view conversions) and opt-out information (marking that the user no longer wishes to be contacted) are usually stored as analysis values for this cookie.
     
  • These cookies enable Google to recognise your internet browser. If a user visits certain pages of an AdWords client's website and the cookie stored on their computer has not expired, Google and the client may recognize that the user clicked on the ad and was directed to that page. Each Adwords customer is assigned a different cookie. Cookies can therefore not be tracked via the websites of Adwords clients. We ourselves do not collect and process any personal data in the advertising measures mentioned. Google only provides us with statistical analyses. These evaluations enable us to identify which of the advertising measures used are particularly effective. We do not receive any further data from the use of the advertising material, in particular we cannot identify the users on the basis of this information.
  • Due to the marketing tools used, your browser automatically establishes a direct connection with the Google server. We have no influence on the scope and further use of the data collected by Google through the use of this tool and therefore inform you according to our state of knowledge: Through the integration of AdWords Conversion, Google receives the information that you have called up the corresponding part of our website or clicked on an advertisement from us. If you are registered with a Google service, Google can assign the visit to your account. Even if you are not registered with Google or have not logged in, it is possible that the provider will find out and save your IP address.
     
  • You can prevent participation in this tracking procedure in various ways:
    • by setting your browser software accordingly, in particular the suppression of third-party cookies means that you will not receive advertisements from third-party providers.
    • by disabling cookies for conversion tracking by setting your browser to block cookies from the domain „www.googleadservices.com“ , this setting will be erased when you delete your cookies; https://www.google.de/settings/ads.
    • by deactivating the interest-based ads of the providers that are part of the self-regulation campaign "About Ads" via the link http://www.aboutads.info/choices, this setting will be erased when you delete your cookies
    • by permanently deactivating it in your Firefox, Internet Explorer or Google Chrome browser under the link http://www.google.com/settings/ads/plugin. Please note that in this case you may not be able to use all functions of this website.
       

Use of Google Data Studio

  • We use Google Data Studio on our website, based on your consent in accordance with Art. 6 Para. 1 P.1 lit. GDPR, in order to analyse and regularly improve the use of our website. The statistics obtained enable us to improve our offer and make it more interesting for you as a user. The tool processes data relating to natural persons, which is provided to Google by us, in particular in order to create or work on reports, graphics and diagrams of page usage. In doing so, we have connected the data from Google Analytics with the tool to analyse the data. The data is viewed in its entirety in anonymised/pseudonymised form, see Google Analytics terms and conditions.
     
  • The data will be stored until revoked by you or until receipt of a deletion request.
     
  • Your browser automatically establishes a direct connection with the Google server due to the tool used. We have no influence on the scope and further use of the data collected by Google via the use of this tool.
     
  • Additional information and the applicable data protection provisions of Google can be found at https://www.google.de/intl/de/policies/privacy/ and at https://privacy.google.com/businesses/processorterms/. Google Data Studio is explained in more detail at the following link https://marketingplatform.google.com/intl/de/about/data-studio/.
     
  • This information (including your IP address) is transmitted by your browser to a Google server. It cannot be ruled out that personal data will also be transmitted to Google servers in the USA (so-called third country).
     
  • We would like to point out that normally there is no comparable level of protection for personal data in third countries. Security authorities in third countries may be able to access the personal data stored there without you having any legal protection against this.

Use of Google Maps

  • On our website, we use Google Analytics, on the basis of your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, a service of
    Google Ireland Limited,​​​​​
    Gordon House,
    Barrow Street,
    Dublin 4,
    Ireland ("Google”).
    Google Maps is a web service for displaying interactive maps in order to visualise geographical information.
     
  • As soon as you access the sub-pages in which the Google Maps map is integrated, information about your use of our website (such as your IP address) is transmitted to Google servers in the USA and stored there.
    This is done regardless of whether Google provides a user account through which you are logged in or whether no user account exists. If you are logged in at Google, your data is directly assigned to your account. If you do not wish to be associated with your profile on Google, you must log out before activating the button. Google stores your data (even for users who are not logged in) as user profiles and evaluates them.
    Such an evaluation takes place on the basis of your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR and enables the insertion of personalised advertising, market research and/or demand-oriented design of the website.
     
  • You can revoke your consent at any time with effect for the future. Simply click on our content banner and change the settings accordingly. Please note that the change in the content banner settings must be made individually for each end device.
     
  • We also inform you that your data may be processed outside the territory of the European Union. Compliance with the level of data protection according to the EU-GDPR is guaranteed by the conclusion of so-called standard contractual clauses (SCC).
     
  • If you do not agree with the future transmission of your data to Google within the framework of the use of Google Maps, it is also possible to completely deactivate the web service of Google Maps by switching off the application in JavaScript in your browser. Google Maps and thus also the map display on this website cannot be used.
     
  • The Google terms of use can be found at http://www.google.de/intl/de/policies/terms/regional.html , the additional terms of use for Google Maps at https://www.google.com/intl/de_US/help/terms_maps.html.
    Detailed information on data protection in connection with the use of Google Maps can be found on the Google website ("Google Privacy Policy"): http://www.google.de/intl/de/policies/privacy/

Use of Google Webfonts

  • We use Google Webfonts on our website from
    Google Ireland Limited,
    Gordon House,
    Barrow Street,
    Dublin 4,
    Ireland ("Google”).
    Google Web Fonts is a collection of fonts for commercial and personal use. Their use is required to activate the core functionality of the website.
    The legal basis for data processing is Art. 6 (1) para 1 GDPR. We also inform you that your data may be processed outside the territory of the European Union. Compliance with the level of data protection according to the EU-GDPR is guaranteed by the conclusion of so-called standard contractual clauses (SCC).
    The Google terms of use can be found at http://www.google.de/intl/de/policies/terms/regional.html .
    For more information on the data processor's cookie policy, see https://policies.google.com/technologies/cookies?hl=en

Retargeting

  • We also use retargeting, which requires the use of cookies. Retargeting is the delivery of interest-based advertising on other advertising spaces outside our offer. This application allows you to see advertisements about the services / products previously viewed on our website when you visit other websites after visiting our website. The cookie set by our cooperation partner [ad pepper] serves to recognise the terminal device you are using. This enables our cooperation partner to record the interest in certain products on the basis of your previous visit to our website and use this information for the targeted display of advertising on other websites. For this purpose, a service provider commissioned by ad pepper, platform161, will to the necessary extent, exchange identification numbers as well as supplementary information on areas of interest with other advertising partners in order to enable the delivery of advertising tailored to the target group.  If you do not want to see interest-based advertising, you can deactivate this function here:

    ​​​​​​​http://ilead.itrack.it/privacy/

Use of Facebook and Instagram as a social media plug-in

  • We currently use the social media plug-in Facebook and Instagram. We use the so-called two-click solution. This means that when you visit our site, no personal data is initially passed on to the provider of the plug-in (Facebook). You can recognise the provider of the plug-in by the mark on the box by its initial letter or logo. We give you the opportunity to communicate directly with the provider of the plug-in via the button. The plug-in provider will receive the information that you have accessed the corresponding website of our online offer only if you click on the marked field and thereby activate it. In addition, the data mentioned above under point 3 of this declaration will be transmitted. According to the information provided by Facebook, in Germany the IP address is anonymised immediately after collection. By activating the plugin, your personal data is transferred to Facebook and stored in the USA. Since the plug-in provider collects data in particular via cookies, we recommend that you delete all cookies via your browser's security settings before clicking on the greyed-out box.
     
  • We have no influence on the collected data and data processing procedures, nor are we aware of the full extent of the data collection, the purposes of the processing, the storage periods. We also have no information about the deletion of the collected data by the plug-in provider.
     
  • The plug-in provider stores the data collected about you as user profiles and uses them for the purposes of advertising, market research and/or demand-oriented design of its website. Such an evaluation is carried out in particular (also for users who are not logged in) for the purpose of presenting need-based advertising and to inform other users of the social network about your activities on our website. You have a right of objection to the creation of these user profiles, whereby you must contact the respective plug-in provider to exercise this right. We offer you the possibility via the plug-ins to interact with social networks and other users, so that we can improve our offer and make it more interesting for you as a user. The legal basis for processing of your data is Art. 6 (1) para 1 GDPR.
     
  • The data is passed on regardless of whether you have an account with the plug-in provider and are logged in there. Your data collected by us will be directly assigned to your account with the plug-in provider, if you are logged in with the plug-in provider. The plug-in provider will also save this information in your user account and publicly share it with your contacts, if you click the activated button and, for example, link the page. We recommend that you log out regularly after using a social network, but especially before activating the button, as you can then avoid being assigned to your profile with the plug-in provider.
     
  • For further information on the purpose and scope of data collection and its processing by the plug-in provider, please refer to the following data protection declarations of these providers. You will also receive further information on your rights and settings to protect your privacy.
     
  • Address and URL of the plug-in provider Facebook with its data protection information:
    Facebook Ireland Ltd.
    (4 Grand Canal Square,
    Dublin, Ireland;
    https://www.facebook.com/about/privacy/
    further information on data collection: http://www.facebook.com/help/186325668085084.
     
  • Facebook processes your personal data when you use our fan page. Facebook passes on this data to, among others, Facebook Inc, the American parent company of Facebook Ireland. Facebook only transfers user data to countries for which a European Commission adequacy decision has been made or on the basis of appropriate guarantees, such as standard contractual clauses approved by the European Commission. Further information can be found in the Facebook privacy statement at  https://www.facebook.com/about/privacy/
    We have no influence on the processing and transfer of data by Facebook.

Integration of YouTube videos

  • We have integrated YouTube videos into our online offer, which are stored on http://www.YouTube.com and can be played directly from our website. Thesy are integrated in "extended privacy mode", which means that no data about you as a user is transferred to YouTube if you do not play the videos. The data referred to in paragraph 2 will only be transmitted when you play the videos. We have no influence on this data transmission.
     
  • By visiting the website, YouTube receives the information that you have visited the relevant subpage of our website. In addition, the data mentioned above under point 3 of this declaration will be transmitted. This is done regardless of whether YouTube provides a user account through which you are logged in or whether no user account exists. If you are logged in at Google, your data is directly assigned to your account. If you do not wish to be associated with your profile on YouTube, you must log out before activating the button. YouTube stores the data collected about you as user profiles and uses them for the purposes of advertising, market research and/or demand-oriented design of its website. Such an evaluation is carried out in particular (also for users who are not logged in) for the purpose of presenting need-based advertising and to inform other users of the social network about your activities on our website. You have a right of objection to the creation of these user profiles, whereby you must contact YouTube to exercise this right.
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  • For further information on the purpose and scope of data collection and its processing by YouTube, please refer to their data protection declarations.
    You will also receive further information on your rights and settings to protect your privacy: https://www.google.de/intl/de/policies/privacy.
    We also inform you that your data may be processed outside the territory of the European Union. Compliance with the level of data protection according to the EU-GDPR is guaranteed by the conclusion of so-called standard contractual clauses (SCC).

    As per December 2020